These Terms and Conditions govern your use of this website and any coaching, facilitation, advisory, workshop, assessment, or related services provided by GearShift Growth serivces ("we", "our", or "us").
By accessing this website or engaging our services, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use this website or our services.
2. Services
GearShift Growth Serivces provides business coaching, facilitation, advisory services, workshops, assessments, mentoring, and related business development support.
All services are designed to support personal and business growth through guidance, reflection, planning, and implementation
support.
Participation in our services does not guarantee any specific business, financial, or personal outcome.
3. Professional Relationship
Our services are intended to provide guidance, support, and professional insight.
The client remains solely responsible for:
Business decisions
Financial decisions
Operational decisions
Legal compliance
Actions taken based on coaching or advisory discussions
All decisions and actions remain the responsibility of the client.
4. No Guarantees
While we aim to provide valuable guidance and support, we make no guarantees regarding:
Revenue growth
Business performance
Profitability
Client acquisition
Business outcomes
Personal outcomes
Results will vary depending on individual circumstances, effort, implementation, market conditions, and other factors outside our
control.
5. Fees and Payments
Fees for coaching, assessments, workshops, advisory services, and other engagements are communicated prior to commencement.
Unless otherwise agreed in writing:
All fees are payable in advance.
Services may be suspended until payment is received.
Outstanding amounts may result in cancellation or postponement of services.
6. Cancellations and Rescheduling
Should you need to reschedule a coaching session or meeting, at least 24 hours' notice is required.
Sessions cancelled with less than 24 hours' notice may be forfeited at our discretion.
We reserve the right to reschedule appointments due to unforeseen circumstances.
7. Refund Policy
Unless otherwise stated in writing:
Coaching sessions are non-refundable once delivered.
Assessments, advisory services, workshops, and digital deliverables are non-refundable once work has commenced.
Refund requests will be considered solely at our discretion.
8. Confidentiality
We respect the confidentiality of all client information.
Information shared during coaching, facilitation, workshops, and advisory engagements will be treated as confidential unless:
Disclosure is required by law.
The client provides written consent.
Disclosure is necessary to protect the safety of individuals.
9. Intellectual Property
All content on this website, including text, frameworks, assessments, presentations, methodologies, graphics, and materials, remains the intellectual property of GearShift Growth Services unless otherwise stated.
No material may be reproduced, distributed, modified, or used for commercial purposes without prior written permission.
10. Website Use
Users agree not to:
Use the website for unlawful purposes.
Attempt to gain unauthorized access to systems or data.
Interfere with the operation of the website.
Submit false or misleading information.
We reserve the right to restrict access where misuse is identified.
11. Third-Party Services
From time to time, we may recommend or introduce third-party service providers.
Any engagement between you and a third party is entirely separate from GearShift Growth Services.
We accept no responsibility for services, products, advice, or outcomes provided by third parties.
12. Limitation of Liability
To the fullest extent permitted by law, GearShift Growth Services shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
Use of this website
Coaching engagements
Advisory services
Workshops
Business decisions made by clients
Reliance on information provided
Our total liability shall not exceed the amount paid by the client for the relevant service.
13. Privacy
Your use of this website is also governed by our Privacy Policy.
By using this website, you consent to the collection and use of information in accordance with our Privacy Policy.
14. Amendments
We reserve the right to update or amend these Terms and Conditions at any time without prior notice.
The latest version will always be published on this website.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the South African courts.